FAQ

The Answers You Need

What are your cake toppers made from & how long will they last?

They are made from polymer clay. While still delicate & fragile, they are more durable than what they appear. With care, your cake topper should last a lifetime and will not fade

How do you store them?

Best stored in a dust free environment, well out of the reach of children & pets, a display cabinet with a glass door is ideal. They are waterproof & can be gently wiped with a damp cloth, avoiding any beading on dresses. Avoid all chemical cleaners.

How do you send them and what if they are damaged during delivery?

Great care is taken when packing your order. Your small topper will arrive in a large box wrapped with many layers of bubble wrap and cushioned with foam beads. Breakages are EXTREMELY rare. In the unlikely event of damage, you will have the option of a repair, replacement or refund. Depending on the destination, they are either sent by Australia Post or courier

How long do they take to make?

I usually allow 1 week to make an order, but this can take up to 2 weeks if pets or children are added. Bookings are essential.

What if I change my mind and need things changed on the cake topper?

Just let me know ASAP if something has changed (for example, the flowers you wanted are not available etc). Once your cake topper is complete, I will email photos of the cake topper and changes can be made. I will not send the cake topper until you are 100% happy with it.